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Forum Discussion

Darin_F's avatar
Darin_F
New member | Level 2
6 years ago

File Requests Require Name & Email

Why is the receiver of a File Request required to enter their first and last name, and their email address before they can upload the file?

It's cool that they don't have to have a dropbox account to give me their file, but i don't understand what the reason would be behind requiring their name and email.

  • Hey there  Darlin - how are you today?

    I guess it would be weird (to say the least) if others uploaded files to your account without you being able to verify any of their (identifiable) information.

    As you know, currently, users who do not have a Dropbox account can submit files via the File request feature. These users can receive an upload link in their email account and can use that link to upload files stored on their device's hard drive. The user only needs to have access to their email account to use the provided link (it must be a valid email address). 

    I hope this helps to some extent while I'll be passing your thoughts on to the dev team for their consideration - thank you for your feedback on this one Darin_F

    Let me know if there's anything else I can assist with please.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey there  Darlin - how are you today?

    I guess it would be weird (to say the least) if others uploaded files to your account without you being able to verify any of their (identifiable) information.

    As you know, currently, users who do not have a Dropbox account can submit files via the File request feature. These users can receive an upload link in their email account and can use that link to upload files stored on their device's hard drive. The user only needs to have access to their email account to use the provided link (it must be a valid email address). 

    I hope this helps to some extent while I'll be passing your thoughts on to the dev team for their consideration - thank you for your feedback on this one Darin_F

    Let me know if there's anything else I can assist with please.

    • Darin_F's avatar
      Darin_F
      New member | Level 2

      Walter,

      Thank you for the reply.

      Technically I already know who's uploading the information because they would be the only person I sent the link to.

      Entering their name is fine. Requiring their email, when I'm not going to do anything with their email.. Not sure about that one, but thank you for your time.

      Darin

      • Darin_F's avatar
        Darin_F
        New member | Level 2

        Actually I do have one more question...

        The name that they enter, I believe appears in the file's name that they upload. Where does their email appear, so that I (the receiver of the file) can see it?

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