We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Darin_F's avatar
Darin_F
New member | Level 2
6 years ago

File Requests Require Name & Email

Why is the receiver of a File Request required to enter their first and last name, and their email address before they can upload the file? It's cool that they don't have to have a dropbox account t...
  • Walter's avatar
    6 years ago

    Hey there  Darlin - how are you today?

    I guess it would be weird (to say the least) if others uploaded files to your account without you being able to verify any of their (identifiable) information.

    As you know, currently, users who do not have a Dropbox account can submit files via the File request feature. These users can receive an upload link in their email account and can use that link to upload files stored on their device's hard drive. The user only needs to have access to their email account to use the provided link (it must be a valid email address). 

    I hope this helps to some extent while I'll be passing your thoughts on to the dev team for their consideration - thank you for your feedback on this one Darin_F

    Let me know if there's anything else I can assist with please.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!