We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Kingofmyroom's avatar
Kingofmyroom
Explorer | Level 3
2 years ago

Dropbox Transfer slower than regular Sync

Hi there,   I'm wondering why the upload speed for a Dropbox Transfer is so much slower than using regular Sync? It quotes me about 4 hours to process a 96GB folder, while regular Sync uploaded t...
Dropbox Transfer
Share
Sync
upload
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey Kingofmyroom, thanks for reaching out to the Dropbox Community.

 

Can you please clarify which platform you're using to upload the files for your Transfer? Is it the website? 

 

Have you tried doing this directly through the Dropbox folder in your File explorer/Finder?

 

Or are you right-clicking on files from other locations on your hard drive and choosing the "send a copy" option?

 

Keep me posted.

Kingofmyroom's avatar
Kingofmyroom
Explorer | Level 3
2 years ago

Hey Hannah,

 

I'm using the Dropbox app for MacOS. v175.3.5368

 

When I move files and folders to my Dropbox in Finder, they upload really quickly.

For the slow transfers I'm referring to, I'm right clicking on an item in Finder, choosing 'Share...' then using Dropbox Transfer.

 

Thanks

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Kingofmyroom, can you try to create the Transfer using the web, just to see if that's going to make any difference?

     

    You can also try downgrading from the beta build that you're currently using, and then using our stable one. You can do this by accessing your account settings on the Dropbox website and turning Early releases off. 

     

    After that, you can use this link to install the app. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!