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Forum Discussion

jvdmeij's avatar
jvdmeij
Explorer | Level 3
3 years ago

Dropbox OSX app says "Admin disabled online-only files", but not according to settings

My team is on the Dropbox Business Standard account, and I am one of the admins. The dropbox app (v157.4.4801) on osx (Monterey 12.2.1 (21D62)) just gave the following notice:   Neither me or...
Desktop
Sync
  • Walter's avatar
    Walter
    3 years ago

    Hi all, thanks for the reports!

     

    I just wanted to mention that this should be resolved now, but please let us know if you're still having issues with this after rebooting your computer and/or restarting the desktop app.

     

    Cheers!

ZGM's avatar
ZGM
Helpful | Level 6
3 years ago

Appears I was just updated to this on a test system and am now getting a notification that "Your admin has disabled Smart Sync" and "Smart Sync not enabled" in the Dropbox menubar item, which is most certainly not the case. I am the admin of our Business Advanced team and all the Settings for the team indicate that Smart Sync is on as expected.

 

This one seems half-baked folks… (plus: what ever happened to Read Only Friday??)

 

Edit: The "Smart Sync disabled" issue may be broader than just this release, looking into it with support……

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