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Forum Discussion
Viqhaas M.
10 years agoNew member | Level 1
Dropbox is re-syncing my files again?
Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?
- 8 years ago
I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.
I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.
I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.
Alipio
New member | Level 2
Five years on and it is now happening to me. My MacOS has asked me about three times in the last two weeks for my acceptance because of "Need to change permissions for Dropbox folder". And then it resyncs apparently all files. Why is that? I only have one device currently. Why does it need to change permissions? Why so often?
MikeMMS
5 years agoNew member | Level 2
We are having the same issue across different PCs and Macs. Dropbox Business account. We use smart sync but we are still over 300k files.
We have not been able to identify why yet, but on occasion the desktop app decides to re-sync all file and it takes upwards of 2 days with our significant amount of data. We do believe there is a correlation between deleting or moving folders, but have not yet confirmed. We have verified that no symlinks exist:
dir /AL /S C:\ | find "SYMLINK"
So the big question is, shouldn't the index identify modified files and prevent the desktop app from re-syncing everything?
Any other suggestions that would prevent the re-sync of all files would be appreciated OR if you know what specifically triggers the re-sync of all files, please let us know and we will try to avoid that scenario.
- 4pixels5 years agoExplorer | Level 4
It's a few years ago now, but I found the issue on Mac was using the Maintenance scripts in CleanMyMac. Not an issue now.
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