We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Viqhaas M.
10 years agoNew member | Level 1
Dropbox is re-syncing my files again?
Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?
- 8 years ago
I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.
I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.
I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.
denzil
7 years agoNew member | Level 2
This seems to happen on my Windows 10 machine whenever I move a folder within the Dropbox folder structure (e.g. just grouping files, or consolidating folders). With over 600,000 files, this takes DAYS to finish. I've a 60Mbps Internet link and an M.2 hard drive, so I'm not I/O limited.
Come on Devs, why does this happen so frequently, yet take so long? I can understand the purpose, but it becomes a showstopper when you want to use/update files, and you can't use Dropbox for days at a time!
- Michael L.527 years agoHelpful | Level 6
I have had a great experience with Dropbox, having had my 1TB 90-99% full variably over the last 1 year plus and no significant issues.
Only recently, in the last week or so, Dropbox decides to re-sync all files (~250,000) that are selectively synced on my work Macbook Pro every time I open my laptop for the day. It goes relatively fast (1 hour or so), but is a problem.
- Sanchez7 years agoDropbox StaffHey Michael L.52,This sounds like a re-indexing, as re-syncing all those files would take much longer. This can happen if you run a beta version of our app. Check to see that you are using a stable version, denoted by a xx.4.xx, instead of the beta xx.3.xx.If the issue continues, go ahead and submit a support ticket here, so our team can investigate further.Cheers!
- HollisHoHo7 years agoHelpful | Level 6
SEVEN PAGES OF CUSTOMER COMPLAINTS ABOUT RANDOM resynching of files & NOT one solution. The same thing is happening to me. WHAT IS THE SOLUTION?????????????????
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!