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Forum Discussion
Viqhaas M.
10 years agoNew member | Level 1
Dropbox is re-syncing my files again?
Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?
I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.
I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.
I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.
- Colin J.4New member | Level 1
I have re-started my laptop after it has not been used for about two months.
Dropbox has downloaded the file list and is now downloading more than 80,000 files, my entire Dropbox folder. It's as though Dropbox does not recognise the files that are already on the laptop and downloads the entire folder, rather than just those files that have been created or amended since the last connection.
This is not the first time it has happened. It ties up the laptop for 15 - 20 hours doing it and I don't have time to wait.
Very frustrating and makes me think of abandoning Dropbox which, in every other respect, is an excellent service.
Any help would be appreciated.
- Alastair B.New member | Level 1
I have the same problem. One minute everything was synced and green and then suddenly everything was resyncing. Why is this happening?
- Lance S.6New member | Level 1
I have had this same problem for months now and have gotten no help from Dropbox support. Has anyone figured this out??????
As long as the pc is on and Dropbox is running it seems fine, but if it reboots, goes in to sleep mode, etc. Dropbox thinks it needs to resync ~20,000 files!!!
Maddening!
- StevenGu3Helpful | Level 6
Having similar issues, the "Fall update" for Windows 10 caused my Dropbox to resync everything on a couple of PCs.
I have very fast internet and other PCs so it is not major for me. If I do want to get something fast when this sort of thing happens I just skip the queue and go to the Dropbox site work on and place back in the box when it is finished resyncing.
- Paul D.37New member | Level 1
My entire Dropbox is re syncing !!! I added one file on my home PC and and when I go to work and login it is downloading all my files (from Dropbox) again!! I have a presentation to do in 10 minutes and I cant access it!!!! I know that its probably just verifying that the files exist BUT that's going to take about 20-30 minutes at least.
- Ben C.28New member | Level 2
Same here. It affects only one of three Dropbox Pro accounts in our office, but with all six PCs affected, re-syncing over 120,000 files on each machine, creating lots of conflicted copies where files have been edited during this giant re-sync. We are now at 24 hours and counting, as I left all our PCs running overnight in the hope it would finish. This is surely a bug and not normal Dropbox functionality.
- Lance S.6New member | Level 1
This is what dropbox support is telling me:
"As I mentioned, the application indexes your files when you restart your computer, relink your computer, or when your computer comes back from Sleep Mode.
In this case your sync status will say that it is syncing your files. This is normal behavior."
Either I'm still stuck in Level 1 support land where they don't have a clue or I'm switching away from Dropbox.
- Simon Y.New member | Level 1
Thought it was just me but my mac book air was running hot and realised it was trying to sync 117,000 files even though I update one or two. My desktop is doing the same and taking up all the bandwidth so slowing the PC down to unusable. The file k often work on has not updated and so I have two versions. I only spotted it because the numbers were wrong /different. This is very very poor as this is exactly what I was trying to avoid.
I am having serious doubts over drop box and may well cancel my subscriptions.
This is frankly RUBBISH
- Tracey M.3New member | Level 1
I have just had exactly the same problem!! I was travelling for the week and my desktop off and was using my iPad to update files on dropbox...when I switch my desk top back on, it thinks it needs to resync everything and I've hardly changed anything!!! Really frustrating!
- Simon Y.New member | Level 1
And in reply to the user who said it will take a few minutes!! Mine has been running for hours and hours with no signs of finishing.
Pure RUBBISH
- Mark R.80Explorer | Level 4
The programmers must be stupid. Why when I make a mistake of disconnecting my dropbox account by removing the external disk does it resync EVERYTHING ! Just stupid. And dropbox have still not improved their search capablities and simple things like putting files in order you last looked at them.
- morkmorkNew member | Level 2
Same problem here, for the second time now! Is anyone from dropbox monitoring this forum? If so, an official response would be nice.
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