We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Dropbox Finder Folder not syncing
Someone shared a word document with me and its showing up on dropbox.com and its showing up in the dropbox app on my mac (which i don't use). I use the Dropbox folder directly in Finder. The document...
- Hi wadeg, in order for the file to appear in Finder, you'll need to create a shared folder, invite the other user, and have the file located there.
It will sync to both machines, and you can edit it via your machine, so any changes will sync to the site, and then their device.
Well now I'm only seeing the Finder window which doesn't show the document, but the sync icon is green next to my Dropbox Finder folder. Yesterday I was able to access an actual dropbox app but today when I click Dropbox in my Applications, it just takes me to the Dropbox Finder window. But again, the document is in my dropbox online. Does the document need to be stored within a folder in dropbox to be synced? Also, any thoughts on why that dropbox app is no longer showing up? Thanks.
Daphne
Dropbox Staff
Dropbox StaffThanks for getting back to me here wadeg.
To open up the app, can you just right click any file/folder within the Dropbox folder, and choose "View in Dropbox"?
Otherwise, if you have the app pinned to the Dock you can try launch it from there.
Does this folder happen to be a computer backup folder named "My Mac", at all?
Would you mind sending me a screenshot of how the folder appears within the app?
To open up the app, can you just right click any file/folder within the Dropbox folder, and choose "View in Dropbox"?
Otherwise, if you have the app pinned to the Dock you can try launch it from there.
Does this folder happen to be a computer backup folder named "My Mac", at all?
Would you mind sending me a screenshot of how the folder appears within the app?
There's no View in Dropbox option. See attached. I tried opening the dropbox app from my Applications (and the Doc) and it just opens the Finder folder when I click it.
The document that's missing is called EMAIL TEMPLATES and below you can see that its in my dropbox online. But it's not synced in my Finder (above).
- LusilHey wadeg, could you also try fixing the hardlinks and permissions by following these steps (for Mac)?
Done. But it didn't fix anything. The document is still not showing up in the Dropbox Finder.
