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Forum Discussion
BNC_2022
3 years agoHelpful | Level 5
Dropbox changed my sharing link with the same file name!! Can I add a file to an old dropbox link?
Hi There, I'm hoping someone can help with this issue. I uploaded a dropbox link to an awards entry portal. It's a link to a video. Just before the deadline, I updated the file in my Dropbox. The...
- 3 years ago
Hello,
I think what he is trying to explain is exactly what happened to me above. When you use the dropbox desktop app on your computer to replace a file with the same name, it deletes the LINK, thereby breaking the link which you may have already shared publicly in multiple places. Big headache.
This never used to happen, but with recent Mac OS updates it happens quite frequently. Therefore, now I only replace files in Dropbox via my browser, never on the desktop app. This ensures the link remains intact and only the file changes.
Molly
DocMolly
Helpful | Level 6
Hello,
I think what he is trying to explain is exactly what happened to me above. When you use the dropbox desktop app on your computer to replace a file with the same name, it deletes the LINK, thereby breaking the link which you may have already shared publicly in multiple places. Big headache.
This never used to happen, but with recent Mac OS updates it happens quite frequently. Therefore, now I only replace files in Dropbox via my browser, never on the desktop app. This ensures the link remains intact and only the file changes.
Molly
BNC_2022
3 years agoHelpful | Level 5
Thanks, DocMolly. That is exactly what happened.
My query now has become: Is it possible to use the old link (I still have a record of the URL) and somehow make it link to the updated file, which has the same name and is in the same place?
I hope this makes sense.
- Walter3 years agoDropbox Staff
Hey BNC_2022, sorry to jump in, but have you tried the walk-around Molly suggested in her response? Namely, did you try updating the file the link points to through a web browser instead of doing it locally on your computer?
- BNC_20223 years agoHelpful | Level 5
hi All,
I've solved the problem thanks to you all.
I used Dropbox rewind feature to recover the same file from yesterday. Once I did that, the old link then worked again.
I then replaced the file with the new version through the browser... and the link still worked!!!
So happy. Thank you all
- trongo3 years agoExplorer | Level 3
What or how exactly is "updating the file
the link points tothrough a web browser instead of doing it locally on your computer"?Thanks
- Megan3 years agoDropbox Staff
Hey trongo, how are you today?
You can change a file online, such as change the name, or even edit it if you're using an integration such as Microsoft Office.
Of course, if someone is using the app, they can update or edit their files there too.
I hope this clarifies, let me know if you have any questions!
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