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Forum Discussion

cwo23's avatar
cwo23
Explorer | Level 4
3 years ago

Desktop Computer won't sync

Problem:  Worked out of town on my lapotp (Macbook Pro) and sync no problems, came home to my iMac turned it on - nothing synced from this week. Perpetually just "Syncing..." at the bottom of the D...
Desktop
Mac
Sync
  • Hannah's avatar
    Hannah
    3 years ago

    Thanks for the update here, cwo23.

     

    If you're having selective sync conflicts, you can see how you can go about that here.

     

    Other than that, though, is the issue fixed? Is your desktop syncing again?

ngo_shoots's avatar
ngo_shoots
Explorer | Level 4

I followed another post and I tried to unlink all my devices from Dropbox website settings.. then reconnected.  Still did not fix my issue.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey cwo23 and ngo_shoots! Welcome to the Community. 

 

Can you both let me know what’s the Dropbox app version that you see on the devices that have a syncing issue? 

 

Also, what’s the exact OS version they’re running at the moment? 

 

Keep me updated.

  • cwo23's avatar
    cwo23
    Explorer | Level 4
    3 years ago

    Nancy

     

    Dropbox version 156.4.4908

     

    Mac OS 12.5.1 on both computers 

     

    The iMac starting syncing on it's own after a user of a shared folder posted an update. It was a mess though as I had been messing with folders to sync so now littered with selective sync issues all over the place

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Thanks for the update here, cwo23.

       

      If you're having selective sync conflicts, you can see how you can go about that here.

       

      Other than that, though, is the issue fixed? Is your desktop syncing again?

      • cwo23's avatar
        cwo23
        Explorer | Level 4
        3 years ago

        On selective sync it looks all the folders that are appened with"(Selective Sync)" are duplicate files from the original folders so far. It looks to me that I can just delete all of those? 

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