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Forum Discussion

Contoured_TL's avatar
Contoured_TL
Helpful | Level 6
8 months ago

Desktop App - Selective Sync not showing all folders

We have a lot of files on our company Dropbox account.  So much that we absolutely can't have our entire library indexed let alone synced.  For this reason, the 'Selective Sync' tool in the desktop a...
Desktop
dropbox business
Sync
  • Megan's avatar
    Megan
    8 months ago

    Hey everyone! 

     

    I got an update, that everything is now resolved. 

     

    Feel free to check this on your end, and let us know if you face any issues. Thank you!

Contoured_TL's avatar
Contoured_TL
Helpful | Level 6

UPDATED

mesch, RoniDMC, NYCTech12345, MattMc  Dropbox notified me they rolled out an app update.  Please click the app icon on the system tray, click you profile image, then select "Quit". (Windows - sorry I don't know the routine for Mac), then restart the app.  Our 'invisible' projects are now visible.

RoniDMC's avatar
RoniDMC
Helpful | Level 5
8 months ago

Thanks for the update!

  • MattMc's avatar
    MattMc
    Explorer | Level 4
    8 months ago

    I have my clients trying it now. 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Hey everyone! 

       

      I got an update, that everything is now resolved. 

       

      Feel free to check this on your end, and let us know if you face any issues. Thank you!

      • JStak's avatar
        JStak
        New member | Level 2
        4 months ago

        This solution (which I finally found) has not worked for my identical issue...

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