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jibomom's avatar
jibomom
Explorer | Level 3
11 months ago

Can't Save The Setting "Anyone with Link Can View"

I've had an account for several years, but I only use it occasionally.   I have a Basic Plan.   I uploaded a file to the Public Folder.  When I select Copy Link from that file and try to change t...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi jibomom, thanks for bringing this to our attention.

 

Could you clarify what you mean by the Public folder?

 

A screenshot of what you're seeing would help us greatly.

 

This will help me to assist further!

jibomom's avatar
jibomom
Explorer | Level 3
10 months ago

Hi, Jay -

 

I don't see an option to attach a screen shot.  Usually there's a paperclip icon or something similar.

 

Thanks,

Linda

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hey Linda! Hope you’re doing great.

     

    There should be a small camera icon above your message box. You can upload your screenshot here this way.

    • jibomom's avatar
      jibomom
      Explorer | Level 3
      10 months ago

      Thanks, Nancy!  

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        10 months ago

        Thanks for that, Linda! May I ask for one more screenshot showing the "can view" option being greyed out? Are you the owner of the shared "Public" folder, or did someone else share it with you initially?

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