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lulu_optics's avatar
lulu_optics
Explorer | Level 3
2 years ago

can not copy many files from share links even if I have a plus account

I have a plus account, and I want to copy the files from others' shared link, but the website said there were too many files to save to dropbox and refused to let me copy them. In fact, there are mor...
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lulu_optics's avatar
lulu_optics
Explorer | Level 3

However, there are 8000+ files in the big folder. If I copy them one by one, it will loss much time, and I want to copy all of them at one time. Is there any method to solve this problem?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey lulu_optics, sorry to jump in here!

 

Have you tried breaking them into smaller bunches? Can you it a go, and let me know how it goes? 

  • lulu_optics's avatar
    lulu_optics
    Explorer | Level 3
    2 years ago

    I don't know how to break them into smaller bunches. The link is shared by others and the files are fixed. Please tell me how I need do to break them into smaller bunches.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi lulu_optics, do you have the option to choose which files to copy, instead of copying the entire folder? 

       

      Can you send me some screenshots of the steps you follow on your end, and the error message you get? 

      • lulu_optics's avatar
        lulu_optics
        Explorer | Level 3
        2 years ago

        Hi, I don't have the option to choose which files to copy. Next is the screenshot about the mistake.

         

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