We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

jthomson99's avatar
jthomson99
New member | Level 2
2 years ago

All of the sudden I can't attach files from Dropbox in emails

For some reason, I can no longer attach files from my Dropbox folders. When I go to attach a file and click on Dropbox it now only brings up recent history. It has always pulled up my entire folder s...
Desktop
Error Messages
Mac
Share
Hunadi's avatar
Hunadi
New member | Level 2
2 years ago
I am unable to attach documents stored in Dropbox on my emails. I was able to but now they will not attach.
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Hunadi, let's jump right into this! 

     

    As a first step, can you let me know the steps are you taking on your end? Also, which platform and OS do you use?
     

    Do you use our Dropbox for Gmail add-on? 

     

    Let me know more, and we'll take it from there!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!