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Forum Discussion

Sergef's avatar
Sergef
New member | Level 2
4 years ago

Access to my files when my Dropbox account is full?

Hi,   I have no more acess my files because my Dropbox is full. I'm encouraged to upgrade it. But I don' want tu upload any files more, I just would like to have access to those which are already...
Desktop
Share
Space and storage
Storage space
Marcos989A's avatar
Marcos989A
New member | Level 2
10 months ago

I have not attempted to use my Drop Box Basic Plan for >2 years.

I am now wanting to use DB on my new laptop.

DB reports my DB is full.

I have DB installed on my phone & laptop.

How do I access the data in my DB account to delete data and unshare some files/folders?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hey Marcos989A, thanks for posting to the Dropbox Community!

     

    Even if your account is full, if you're able to login to your account, you can still access your files from the "all files" page on dropbox.com.

     

    Can you try and let me know how it goes?

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