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Forum Discussion

jay h.5's avatar
jay h.5
Helpful | Level 6
10 months ago

“Couldn’t save content. Check your internet connection and refresh the page." on iOS mobile app

Running iOS 17.3, just updated.   When I try to share content to Dropbox, I get an error message: “Couldn’t save content. Check your internet connection and refresh the page. There’s not internet...
Error Messages
iOS
Mobile
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upload
  • Sam DBX's avatar
    Sam DBX
    10 months ago

    Hi everybody,

     

    As many of you have noticed, we implemented a fix in our updated version 362.7

     

    Feel free to reach out if you're still having issues.

     

    Thank you!

    Sam

     

Aneibauer's avatar
Aneibauer
Explorer | Level 4
10 months ago

I’ having the same problem. Can’t save to Dropbox and the Save to Files option isn’t listed to try another site. Just noticed that this happens with Safari but not  Chrome.

 Have some more details. In Safari, if I pull down the application list and click on Save to Dropbox, I get the error. However, if under Options I select PDF (rather than automatic), the Save to Files option appears and I can then use that to select Dropbox and it works.

There is also a problem with the Reader View app (from the App Store.) integration with that and Safari no longer works.

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