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Forum Discussion

jay h.5's avatar
jay h.5
Helpful | Level 6
10 months ago

“Couldn’t save content. Check your internet connection and refresh the page." on iOS mobile app

Running iOS 17.3, just updated.   When I try to share content to Dropbox, I get an error message: “Couldn’t save content. Check your internet connection and refresh the page. There’s not internet...
Error Messages
iOS
Mobile
Sync
upload
  • Sam DBX's avatar
    Sam DBX
    10 months ago

    Hi everybody,

     

    As many of you have noticed, we implemented a fix in our updated version 362.7

     

    Feel free to reach out if you're still having issues.

     

    Thank you!

    Sam

     

Freelancerjourn's avatar
Freelancerjourn
Helpful | Level 6

I’m not sure how you are finding Duck Duck Go as a workaround. Duck Duck Go does not have the capability to do Reader Review. Safari is the only web browser on iOS devices that will allow you to click “Reader View” on a website.

 

For me, I use Reader Review to PDF an article, and then share that article to my Dropbox account. That cannot be done in Duck Duck Go on iOS.

Drkeene's avatar
Drkeene
Explorer | Level 4
10 months ago
I use it for Wikipedia and web pages.
  • jay h.5's avatar
    jay h.5
    Helpful | Level 6
    10 months ago

    Agree this isn't just an Apple issue. I get the same error message on Vivaldi. I think I mentioned that if I'm able to save to Adobe, from there I can Share to Dropbox without any error message. Also, I was at a conference today where the conference papers were saved in Box. I can access Box.com, but when I try to share, I get the same error message. I'm trying to figure out a workaround because I'm not offered a Save to File option for . I installed DuckDuckGo and agree the error message doesn't appear. But the Share option available for DDG gives me only the website link shared to Dropbox, and that's pretty useless; I want to save the content to Dropbox.

     

    Last, I just updated iOS on my iphone today. The error persists.

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