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Forum Discussion
Using 76 Gbyte out of 50 but Dropbox says it's nearly full,, and I can't delete files
Hi,
I have a Team Member Account with 50 TB Space of wich I use 76 Gbyte for Data. But Dropbox shows that I'm using 41,8 TB.
I got Error Messages with one Backup I cannot delete:
I also get Error Messages trying to finally delete my own files from the dropbox "deleted files" section:
What can I do?
- Jay
Dropbox Staff
Hi AuB Db, thanks for bringing this to our attention.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Let me know how it goes!
Thanks for your answer. I tried Safari and Chrome on Mac. And I tried private mode. -> Didn't help...
I realized that the plans at Dropbox have changed (We had unlimited before) and 50 TB is now the space for all Team Members and the 40TB I can see are hold by the other Team Members and not by me. Ok, so one question was my own misunderstanding.
But I still have the problem to be not able to delete files in the "deleted files" folder and one Backup.
