We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

AuB Db's avatar
AuB Db
New member | Level 2
4 months ago

Using 76 Gbyte out of 50 but Dropbox says it's nearly full,, and I can't delete files

Hi,   I have a Team Member Account with 50 TB Space of wich I use 76 Gbyte for Data. But Dropbox shows that I'm using 41,8 TB.     I got Error Messages with one Backup I canno...
Delete
Dropbox Backup
Error Messages
FAQ
Quota
AuB Db's avatar
AuB Db
New member | Level 2

Thanks for your answer. I tried Safari and Chrome on Mac. And I tried private mode. -> Didn't help...

AuB Db's avatar
AuB Db
New member | Level 2
4 months ago

I realized that the plans at Dropbox have changed (We had unlimited before) and 50 TB is now the space for all Team Members and the 40TB I can see are hold by the other Team Members and not by me. Ok, so one question was my own misunderstanding.

But I still have the problem to be not able to delete files in the "deleted files" folder and one Backup.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!