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CETO's avatar
CETO
Explorer | Level 3
2 years ago

I'm told my disk space on dropbox is nearly full - I can't see how

I have checked my files and folders in Dropbox and they sum up to a total of 662 Mb. My account has 2 Gb storage space. Why should I need to upgrade?

I'm on Mac OS Monterey, ver 12.6.1

 

I have read other queries regarding same/similar matters, but not quite known how to act on the advice the have received.

Thanks for help to sort this out

Storage space
  • Jay's avatar
    Jay
    2 years ago

    The difference in quota is the main factor, since the desktop app should always show the correct quota shown on the site.

     

    However, after reading the message again and translating it, the warning is a year old, so it should no longer be valid.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    CETO wrote:

    I have checked my files and folders in Dropbox and they sum up to a total of 662 Mb. My account has 2 Gb storage space.

    Check your Backups page.

    • CETO's avatar
      CETO
      Explorer | Level 3
      2 years ago

      I have checked my backup page. Can't see that anything is backed up. Here's a screen dump. In Swedish I'm afraid.

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey CETO, sorry to jump in, but can you clarify where exactly are you getting the notification to upgrade your account?

         

        Is it in the app or via an email perhaps?

         

        Also, what is your account's plan tab reporting in regards to your quota at the moment? 

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