We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

CETO's avatar
CETO
Explorer | Level 3
2 years ago

I'm told my disk space on dropbox is nearly full - I can't see how

I have checked my files and folders in Dropbox and they sum up to a total of 662 Mb. My account has 2 Gb storage space. Why should I need to upgrade? I'm on Mac OS Monterey, ver 12.6.1   I have re...
Storage space
  • Jay's avatar
    Jay
    2 years ago

    The difference in quota is the main factor, since the desktop app should always show the correct quota shown on the site.

     

    However, after reading the message again and translating it, the warning is a year old, so it should no longer be valid.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
CETO wrote:

I have checked my files and folders in Dropbox and they sum up to a total of 662 Mb. My account has 2 Gb storage space.

Check your Backups page.

  • CETO's avatar
    CETO
    Explorer | Level 3
    2 years ago

    I have checked my backup page. Can't see that anything is backed up. Here's a screen dump. In Swedish I'm afraid.

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey CETO, sorry to jump in, but can you clarify where exactly are you getting the notification to upgrade your account?

       

      Is it in the app or via an email perhaps?

       

      Also, what is your account's plan tab reporting in regards to your quota at the moment? 

      • Stenly's avatar
        Stenly
        New member | Level 2
        2 years ago

        I have the same problem. I deleted all the files and it still shows me the warning

         

         

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!