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LabelsRus's avatar
LabelsRus
New member | Level 2
6 years ago

Searching within deleted files

How do I search by file name in deleted files? When I use the search bar it searches not-deleted files, and as far as I can tell all I can do is sort deleted files by date range. I have no clue what ...
Desktop
File access
Organize
Restore
sort
  • Jay's avatar
    Jay
    6 years ago
    Hi there, depending on your plan you could have recovery periods from 30 days to 120 days, and potentially longer if you purchased Extended Version History before the new plans came out.
     
    If you use the search bar, the deleted files will appear at the bottom of the list in grey, so you can check those grey files for the one you’re looking for.
     
    Hope this info helps!
KWTM's avatar
KWTM
New member | Level 2
6 years ago

How do I search for deleted files without knowing the file name? We have hundreds of thousands files in our Dropbox Business Team Folder and a good chunk have been accidentally deleted, the problem is we don't know exactly which files are misssing. Is there a way to search all deleted files from a certain time frame? We know when they were deleted and the Team Member that they were deleted by, however the deleted files don't seem to show in the 'Activity' panel in 'Admin Console' or in the search results when we search the 'Deleted Files' tab under 'Files'. They do show in our team folder when we select the 'show deleted files' function, but this option means that we have to open every folder to check if there are any deleted files within each folder - this would take us weeks to go through our entire catalogue of work.

Any other suggestions?

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    Hey there, KWTM.
     
    You’ve definitely covered a lot of the bases there so good job so far!
     
    What I could recommend from here would be to check the Events page in your account. You can filter for the specific Team folder and a time frame. It will give you a list of all events within there by team members. 
     
    To make it easier to identify deletion events, I could suggest using Ctrl+F and searching “delete”. Also, when you find a deletion event, you can click on this to see which files were affected and have the option to “restore” from the top right of the page.
     
    Let me know how you get on with this - Thanks!

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