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How can I restore my account to a version with older files?
I have the basic dropbox on two computers - say Desktop and Laptop. Due to a Desktop restore from Idrive cloud backup my dropbox on Desktop has updated with old folders/files which were previously deleted or modified and a sync operation up to the max memory allowed in basic account has occured (dropbox stopped sync as memory got full) so now I have incorrect contents on the Web dropbox. I cannot use the rewind facillity as its a basic account (tells be to go buy an upgrade if I try and rewind a folder}. To get back to my dropbox before it got accidentaly updated with old stuff, my idea is to to uninstall dropbox from Desktop and delete the local dropbox folder. My Laptop was not turned on at the time so that holds the correct Dropbox contents. If I now log into my dropbox web account via a browser and delete all files and folders in the web account and then turn on the Laptop, will the dropbox on my Laptop Sync/upload to the dropbox account and effectively recreate the correct contents. on the Dropbox Web account. I can then re install dropbox on the Desktop and the dropbox will now download from the Web and be correct on the Desktop. Will this work please? Thank you in advance for community member(s) help
Using AI to sort and search my photos
Hi, it's 2024 . IA is here. Please, scan all my photo and suggest something to sort them or help me find what I need. I have a Folder "Camera Uploads"with more than 30 000 photos from my phone. It is impossible to sort them or search them or even to navigate in the folder. Ex : I want to find the photo in a night market in china . It takes seconds within the Iphone. It is impossible on dropbox except if the photo is named "night market china" (spoiler : it isn't) . So Dropbox is good to save the pictures but barely usable to use/search for them . Please do something
I can't find my files
Why can't I find my files anymore? I used to click the recent icon/whatever and they'd appear. Now I can't even find them anywhere not even in search. I have 2GB of storage and I've used 15K MG. I save files in vellum in Macincloud and sometimes I can find them in there, but it's a pain. Thanks!
All the files on my Dropbox account have 247_Plankton added to the file name, and I can't open them
Just tried to access one of my Excel files stored in Dropbox and it appears every single one of my Dropbox file names have been changed. They all have 247_Plankton added to the file name and the file types have all been changed also so I cannot open any of my files. Any idea what is happening? Did I get hacked????
I received an email about deleted files, but I can't find them in the Deleted files page
I received an email from Dropbox stating I had deleted a large number of files, which I was not aware I had done. When I logged into my account and clicked on deleted files, there was nothing there. The email said I had until 30 October to reinstate these files. I am desperate!!! ISearching for 'Image Properties' on the Dropbox site
I am trying to search my Dropbox, on a web browser, for data in the "Keywords" field in the file properties. Dropbox's Help center says that you can search: "Image properties (such as resolution, date, keywords, copyrights, and other EXIF and IPTC fields)." Note: the field that I'm specially looking to search is labeled "Tags" when you look at it on Windows Explorer and "Keywords" when you look at the "File Info" on Dropbox. I can see the data when I look at a file's "File Info," so I know that they are there. But when I type one of the "Keywords" that I know is in multiple files into the search bar, it returns "No Results Found." Can someone explain to me what is happening or what I'm missing? (I am testing this because I currently use OneDrive for file backup, and it is a nightmare to search. I was hoping Dropbox would be more functional.)
My files have gone missing unexpectedly
After 13 years of using dropbox, I've discovered that some of the important files in one folder just gone missing. The folder seems to be empty, despite that I know for sure there are gigabytes of data there. I did not manually delete anything, nothing can be found in the folder history, no deletion history anywhere. In fact, I have not deleted anything from my dropbox in the last 5 years. The files were there about a few months ago, now the entire folder just disappeared. Because I'm a Basic/free user, I can't even get to the support team. This is ridiculous. How could Dropbox just corrupt the data of a user? How could Dropbox just delete files without user consent? Anyone could help me out here?
