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How can I recover files deleted 2 months ago?
I am currently using a package for 5 members. Currently, one of our members has a virus on his computer, so all the files in a folder were deleted, which we forgot to restore more than 2 months ago. Is there any way for us to restore it on the system? Again, thank you to anyone who offers some assistance.
How can I restore my account to a version with older files?
I have the basic dropbox on two computers - say Desktop and Laptop. Due to a Desktop restore from Idrive cloud backup my dropbox on Desktop has updated with old folders/files which were previously deleted or modified and a sync operation up to the max memory allowed in basic account has occured (dropbox stopped sync as memory got full) so now I have incorrect contents on the Web dropbox. I cannot use the rewind facillity as its a basic account (tells be to go buy an upgrade if I try and rewind a folder}. To get back to my dropbox before it got accidentaly updated with old stuff, my idea is to to uninstall dropbox from Desktop and delete the local dropbox folder. My Laptop was not turned on at the time so that holds the correct Dropbox contents. If I now log into my dropbox web account via a browser and delete all files and folders in the web account and then turn on the Laptop, will the dropbox on my Laptop Sync/upload to the dropbox account and effectively recreate the correct contents. on the Dropbox Web account. I can then re install dropbox on the Desktop and the dropbox will now download from the Web and be correct on the Desktop. Will this work please? Thank you in advance for community member(s) help
What happened to my photos on my account?
I was on Dropbox looking at my pictures, and as I am looking at them some of them start disappearing. I have looked in the deleted files , I have tried to contact support but my plan doesn’t come with support. I have no clue why my photos disappeared, anyone else have this issue?
My data got deleted and I would like to retrieve it if possible
I received an email from dropbox saying that they will be deleting all my files on the account if i do not respond ina certain time frame. As I have missed this time frame, I would like to know if I could still retrieve the data. I have access to my account and I already searched for deleted files and did not locate the data. Can you please help if possible?
