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mgravitt2's avatar
mgravitt2
New member | Level 2
4 years ago

RAW=1 link no longer working for videos in Chrome

Hi,   For MP4 videos, when I share links, I change the dl=0 at the end of the link to raw=1.  This no longer seems to work in Google Chrome as of the past few days.    Was there something cha...
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ginkatyan's avatar
ginkatyan
New member | Level 2

Hello. I want to use video from Dropbox on my website, it works with "raw=1" on desktop version, but doesn't on mobile version

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi ginkatyan, let's see what we can find on this! 

 

Can you let me know the steps you follow when trying to open a shared link on mobile? 

 

Can you try a different browser on your mobile, provided this is how you open the link that way? 

 

Let me know the results! 

  • Luc-FJ's avatar
    Luc-FJ
    Helpful | Level 7
    2 years ago

    Hi there! We have the same issue here at our company. replacing dl=0 to raw=1 doesn't work anymore in all the browsers. How often does this problem occur? Hope it will be fixed again soon! Megan 🙂

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Luc-FJ, thanks for posting here today! 

       

      You mentioned that this happens in specific browsers, right? What error are you getting when trying to open that URL? Does the normal dl=0 link work? What device are you using to access the links?

       

      Keep me posted!

      • Justin J.10's avatar
        Justin J.10
        New member | Level 2
        2 years ago

        I can confirm as of 4/25/2023 1:08PM EST raw=1 is not working on ALL current Chromium browsers. 

        We have to move all of our content to an AWS bucket in the mean time to get around our media not playing back.

         

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