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Alex_evst's avatar
Alex_evst
New member | Level 2
2 years ago

dropbox video link not working

Good afternoon. made a website through the Tilda service, and used a link from Dropbox to play the video on the site, where there is an uploaded video. Previously, the link from Dropbox worked and the video was displayed on the site, but recently it disappeared. Tilda support said that this is a problem on the Dropbox side. Help solve the problem.

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  • Jay's avatar
    Jay
    2 years ago

    Hi Alex_evst, thanks for bringing this to our attention.

     

    What error are you getting when the link is displayed on that site?

     

    Does the link work normally when you access it directly via the site?

     

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Alex_evst, thanks for bringing this to our attention.

     

    What error are you getting when the link is displayed on that site?

     

    Does the link work normally when you access it directly via the site?

     

    This will help me to assist further!

    • Alex_evst's avatar
      Alex_evst
      New member | Level 2
      2 years ago

      The video is stored on the dropbox, accordingly, I took a link to the video and inserted it into the Tilde website through the html code. It used to work, the video was displayed normally. Today, the videophone is gone, the site itself is loading and the videophone is not. Tilda's support wrote that this is a dropbox error.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        What is the specific error that you're getting, or that the site is reporting?

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