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Forum Discussion
New named Dropbox structure
I am a user of DropBox Business, on Windows 10.
Last week, I suddenly realized that the shortcuts to some of my Dropbox folders were broken.
A quick look learned me that the structure had changed...
Ticket: 18237317
Our account was opted in to be upgraded to the latest version of Dropbox Business.
Although not conveyed in the changes email, this has re-worked a number of shared folders structure from:
Dropbox Root -> Shared folder
to
Dropbox Root -> Username -> Shared Folder
This has broken some critical LOB apps for us as as they require the same folder structure on each PC.
We would not have opted into this change if it was conveyed that this change would happen.
This was raised 5 days ago to Dropbox support and still no resolution. I've conveyed the severity of this multiple times.
Please assist.
We have experienced the same mess - it has taken my PC 5 days to sync correctly and for the upgrade to be complete. The other team accounts are still syncing/updating. We're all working off different file/folder versions and it is a nightmare. Why make such a drastic change and in August too? I was on hols when the email came in, giving me no time to prepare!
