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bjn1's avatar
bjn1
New member | Level 2
2 years ago

Dropbox not loading folder names

Logging in to Dropbox today, I can't see any of the names of my folders. What's going on?

 

 

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  • Nancy's avatar
    Nancy
    2 years ago

    Thanks for posting here, bjn1!

     

    Do you see the same thing if you sign out and back in to your Dropbox account? 

     

    How about a different browser/incognito mode?

     

    Let me know how this goes.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for posting here, bjn1!

     

    Do you see the same thing if you sign out and back in to your Dropbox account? 

     

    How about a different browser/incognito mode?

     

    Let me know how this goes.

    • bjn1's avatar
      bjn1
      New member | Level 2
      2 years ago

      Different browser fixed the issue. Not sure what happened, but I could not view the directories with the Brave browser, but could in Firefox.

       

      Thanks!

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Glad to hear that helped!

         

        Clearing the cache of your Brave browser, making sure it’s up to date, and disabling any possible plugins may also help.

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