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bjn1's avatar
bjn1
New member | Level 2
2 years ago

Dropbox not loading folder names

Logging in to Dropbox today, I can't see any of the names of my folders. What's going on?    
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  • Nancy's avatar
    Nancy
    2 years ago

    Thanks for posting here, bjn1!

     

    Do you see the same thing if you sign out and back in to your Dropbox account? 

     

    How about a different browser/incognito mode?

     

    Let me know how this goes.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for posting here, bjn1!

 

Do you see the same thing if you sign out and back in to your Dropbox account? 

 

How about a different browser/incognito mode?

 

Let me know how this goes.

  • bjn1's avatar
    bjn1
    New member | Level 2
    2 years ago

    Different browser fixed the issue. Not sure what happened, but I could not view the directories with the Brave browser, but could in Firefox.

     

    Thanks!

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Glad to hear that helped!

       

      Clearing the cache of your Brave browser, making sure it’s up to date, and disabling any possible plugins may also help.

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