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Forum Discussion
Moved Folder from One Location to Another but Files didn't Transfer and now theyre missing
Hi, I'd appreciate any feedback immediately since this is a business issue. We have a business dropbox account that houses all the "server" files. Each personal user automatically gets a personal...
Yes, I have tried any and everything to find these files. They are nowhere. We ended up having to recover past deleted files, and re-did any work that was lost.
Walter
Dropbox Staff
Dropbox StaffHey vmartin2023, sorry to hear you're having issues with this.
Could you please have a look at your events page and let me know if you can find your missing files there?
If you could also send me a screenshot of how it looks on your end I'd appreciate it.
Thanks!
Is this the same thing as the activity folder shown on the right side toolbar area? I've highlighted the event shown below. This was the folder moving to the 2023 folder which is what we wanted.
- Hannah
Hey vmartin2023, the events page will show you all the additions/deletions/edits/moves made in the account up to a certain date depending on your version history.
So, what does the events page show about this particular folder?
How do I navigate to the events page? I see the activity area, but not a location for the events. Also, dropbox is not allowing me to respond to the message you sent Hannah. It is giving an error.
Googled it and found the events page. It says the same thing as the activity log. See image below....
This is the folder we needed and the right location, but there was nothing in that folder.
