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Forum Discussion
Lost data after my company changed my account to my company email
Q: when I was set up for my company they used my personal email for dropbox set up....I used it for several months and they just last week they changed it to my company email. I lost all my data th...
Hi Mark,
I have logged in my personal email and the files are not in there either. how can they just disappear then? it's odd.
and it's not just one file, it's a lot of them.
- Mark
Super User II
They shouldnt be able to - on the old account what is www.dropbox.com/events showing?
Mark,
do you have any other ideas?
- Hannah
Dropbox Staff
Hey jblankenship, I'm not very clear on what happened exactly; did your company just change the email address associated with your already existing account?
Or did they create a new account for you?
Did you check your events page, like Mark suggested, while logged in with your personal email?
Hi Hannah,
R: I did look at the add and deleted items in the event page. The files that I'm looking for are not listed in the history on the event page.
What happened: my account was set up under my personal email. My boss changed the account to my work email. When I log back into my personal email I still can not see these files that were in my personal email dropbox and are not in my work dropbox...(I can't see in either dropbox).
