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LizMc's avatar
LizMc
New member | Level 2
22 days ago

I received an email about deleted files, but I can't find them in the Deleted files page

I received an email from Dropbox stating I had deleted a large number of files, which I was not aware I had done.  When I logged into my account and clicked on deleted files, there was nothing there....
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
22 days ago

Hi there, LizMc, thanks for reaching out to us.

 

Do you see any events related to those files in your events page?

 

If not, can you please confirm that you're signed into the correct account?

 

To do that, make sure that the email address you received this email about the deletions to, and the address you used to sign in to Dropbox, are identical.

 

Let me know what you find.

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