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Forum Discussion
anonymous
2 years agoI deleted my Dropbox account, and now my Documents, Desktop and Download are unavailable.
Hi, Until recently I had a dropbox account, with dropbox backup (windows 11). I deleted the account, and uninstalled the app, a few months ago. The Dropbox folder in the file system was still ther...
- 2 years ago
Hi anonymous
So, when you set up Dropbox backup it actually moves all of the folders and directories to the Dropbox folder. It then places hidden links in original locations that replicate what you do. So if you delete them all it does actually delete them (and as you said - permanently as they are too large). There isn't a way to recover apart from Windows recycle bin.
To restore the folders back to original locations etc. (but minus data) you will need to reinstall Dropbox and then tell the software to remove Backup.
Mark
2 years agoSuper User II
Have you tried restoring from your recycle bin?
If you haven't got the files in there you wont be able to recover from Dropbox I'm afraid as you removed the account 😞
- anonymous2 years agoHi Mark,
Thanks for the reply.
No, I know that all the data I had on Dropbox is long gone.
There was too much to recycle, it was all permanently deleted.
I'm starting to think that my folders were not deleted. The error message says that they are not accessible, but still show up in all the lists.
After a restart, the Dropbox folder, with the PC folder in it is restored, as though it is ready to make a new backup. Maybe when I uninstalled the desktop app, some traces if Dropbox backup remained and deleting the folder somehow broke the path to the folders?
Stan- Mark2 years agoSuper User II
Hi anonymous
So, when you set up Dropbox backup it actually moves all of the folders and directories to the Dropbox folder. It then places hidden links in original locations that replicate what you do. So if you delete them all it does actually delete them (and as you said - permanently as they are too large). There isn't a way to recover apart from Windows recycle bin.
To restore the folders back to original locations etc. (but minus data) you will need to reinstall Dropbox and then tell the software to remove Backup.
- anonymous2 years agoHi Mark,
Hmmm, so even after uninstalling the desktop app, backup was still storing everything in the Dropbox folder? Even when I thought I was saving directly in my Documents folder?
I compard the folders to the contents in the Dropbox folder and they weren't the same.
Anyway, i am in the middle of a windows system recovery At least i will get my file systm back.
Thanks again for the info.
Stan
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