We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Pervez's avatar
Pervez
Explorer | Level 3
3 years ago

Need more storage space - Chat Unavailable

Our Dropbox is out of storage and have the ability to request more space. Under the admin > help section, both Chat and English Phone are currently unavailable.

We pay for 24/7 Chat Support through our Business Advanced plan, and to not be able to get any response less than 24 hours via email is kind of ridiculous.

 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!