You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Trush861
2 years agoHelpful | Level 5
Can no longer save current or new MS word or excel file on dropbox with android devices.
I can no longer save current or new Ms word or excel files on dropbox, when I try and do so I get "Can't edit - This file is read-only. To edit it, first save a copy of the file". I get this even on ...
Megan
Dropbox Staff
Hey Pat7330890, thanks for posting here!
Can you clarify the OS you're using on your Pro Pixel, along with the version of the app that you have installed there?
If you have any screenshots of the exact error message you get, that'd be amazing.
Keep me posted!
Vince A.2
2 years agoExplorer | Level 3
Has anyone fixed this issue? I've been having this issue for quite some time now. I can edit a word doc on my PC, save it and can view it anywhere on any PC, phone or laptop.
I can open the same word doc named "storage catalog" from my phone's dropbox app, select office 365 as the default app to view and edit. After editing the document and trying to save, I get this message "Can't edit - This file is read-only. to edit it, First save a copy of the file"
I would save the file under a smiliar name such as storage catalog V2, it will not save the newer version name, the original file name "storage catalog V1" remains unedited despite trying to save it.
- Walter2 years agoDropbox Staff
Hey there Vince A.2, sorry to hear you're having issues with this.
Can you please let us know your device's exact OS version and the version of the apps involved as well?
Thanks!
- Vince A.22 years agoExplorer | Level 3Dropbox 338.2.2, microsoft office 365 16.0.16227.20212, Android 13.
Tried editing and saving word documents created with office 365 and Microsoft Word 2010
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!