We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ralphiedee's avatar
ralphiedee
Explorer | Level 4
3 months ago

Dropbox is not syncing content between my two devices.

I have Pioneer Rekordbox which comes with a Dropbox subscription, I now notice that when I upload a file to my main desktop it does NOT sync with the Rekordbox /Dropbox on my laptop. This was working for years all of a sudden from two days ago it stopped working.

  • Hi ralphiedee, let's go through this together! 

     

    The first thing we need to identify is if the desktop app on your main desktop syncs without any issues. 

     

    Would you mind clarifying the syncing status on both the devices to ensure they're both up-to-date? 

     

    Also, when you visit your account online, are you able to locate your content there? 

     

    Let me know more, and we'll take it from there! 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi ralphiedee, let's go through this together! 

     

    The first thing we need to identify is if the desktop app on your main desktop syncs without any issues. 

     

    Would you mind clarifying the syncing status on both the devices to ensure they're both up-to-date? 

     

    Also, when you visit your account online, are you able to locate your content there? 

     

    Let me know more, and we'll take it from there! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!