We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
jace54
7 years agoNew member | Level 2
"Your browser cannot access the clipboard, so use these shortcuts instead" just occured in Chrome.
The error message just occured when I switched from IE to Chrome. I can use the keyboard shortcuts but would prefer to use rt.-click. The fix displayed referred to Preview which I cannot find. T...
jace54
New member | Level 2
Pika, thank you for the response. Since I'm not advanced enough to understand (let alone utilize) the help pages you linked, I'll be satisfied simply to use the keyboard commands as shown in the error msg.
Not a big deal just a workaround that's pretty easy to remember. thanks for your help.
Jace
Jane
7 years agoDropbox Staff
Thanks for your swift reply here Jace (jace54)! As some of the functionality you’re missing on Chrome works when switching to Firefox, then there has been some settings that has disallowed this JavaScript function that tries to access the local clipboard on your computer.
As we’re here to help you out as much as possible & you’ve mentioned that you can’t upload a screenshot directly on our Forum, could you upload it on your account & share a link, so as to get a better understanding of what’s happening? Thanks in advance!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!