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Forum Discussion
Wrong shared folder owner, how to change it?
Hello,
I am new in the forum (not to Dropbox 😉 ) and have noticed a strange phenomenon: In my Dropbox [personal information removed per the Community's Guidelines] I have added my father - 99 year...
Hi Barbara 2022, welcome to our Community!
In order to change the owner on your shared folders/files you'd need the current owner, to follow the steps mentioned here.
That way, you can take ownership of the content that you need.
Let me know if you have any questions!
I'm the owner of a shared folder. Don't know how this happened, I didn't create the folder. I need to transfer ownership, but the folder settings menu doesn't offer that. I also don't have an Admin Console on my home screen.
I'm a Basic (free) user - could I need to upgrade to get this done?
Thanks
- Megan
Dropbox Staff
Hi there, Charles B, let's jump right into this!
Is it possible that the old owner passed ownership of said folder to you? Just to make sure we're on the same page, are these the steps you follow on your end?
Can you send me some screenshots of what you see when you follow the steps above? Just make sure none of your personal info is shown there.
Keep me posted!
- Thanks very much but I've sorted it out.
