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Dee C.6's avatar
Dee C.6
Explorer | Level 4
6 years ago

Windows Task Manager

Under Processes I get over over 30 instances of the Image Name Dropbox.exe*32, the command line points to AppData\Roaming\Dropbox\bin\Dropbox.exe*32/restart 444/corruptdb A different image name wil...
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Dee C.6's avatar
Dee C.6
Explorer | Level 4

The dropbox icon in the taskbar appears, says connecting, starting then it totally disappears.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thanks for the details here Dee C.6!

Could you verify that there's no antivirus, firewalls or even proxy/VPN settings that could be preventing our app from connecting properly to the internet? 

If you do have any of the aforementioned software, you can disable it temporarily to see if that's what's causing this issue. 

You might also want to re-install our app using the offline installer from the page below: 

https://www.dropbox.com/downloading?build=82.4.156&plat=win&type=full 

Let me know the results!

  • Dee C.6's avatar
    Dee C.6
    Explorer | Level 4
    6 years ago

    Your efforts were really appreciated....thanks.

    I did reinstall to the latest version and that seems to have got rid of the corrptdb action in the processes of the windows Task Manager.

     

  • Dee C.6's avatar
    Dee C.6
    Explorer | Level 4
    6 years ago

    Good evening.  I did download the offline installer before but I must not have waited long enuf for the install to go thru....though I am sure I was getting an Error 2 last nite at the end of the process.  Tonite with the right facial expression, the install went OK & I can now see my status on the files in my folder.

    BIG thanks...much appreciated for your HELP.  

     

     

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Thanks for keeping me in the loop Dee C.6 - it's most appreciated!

    If you stumble upon any issue with Dropbox in the future, feel free to get back to us; we're only a post away after all :wink:

    Happy Monday!

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