You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Croux
3 years agoNew member | Level 2
Unable to open PDF from Dropbox Explorer...
Hello, I have 2 computers on the same wifi network, having exactly the same software versions except the OS : C1: Win 7 Pro 64 + Dropbox v.139.4.4896 + Acrobat Reader DC v.2021.007.20099 C2: Win 1...
- 3 years ago
Can you try moving the file in to a different directory, ideally the root of Dropbox, or, if its got a long name renaming it? Sounds to me like the file path is too long
Mark
3 years agoSuper User II
Can you try moving the file in to a different directory, ideally the root of Dropbox, or, if its got a long name renaming it? Sounds to me like the file path is too long
- Croux3 years agoNew member | Level 2
Woooow. Thank you so much Mark !! You're right !
I've renamed the file with a shorter name to be sure and now it can be opened on both computers !
That's incredible. I still don't understand why the long name can be opened on computer 1 but not on computer 2, as both systems are Windows 64 bits, but anyway, you were right and that's gorgeous !
Thank you superhero. 😊😘
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!