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Forum Discussion
gavin something
2 years agoExplorer | Level 3
Unable to copy from a Dropbox only folder to my laptop - error code 0x80070780
Hi,
I have an archive which exists on Dropbox only (so not a backup synchronized with my PC). When I now try to copy anything from this Dropbox folder to the laptop, I get error code 0x80070780...
- 2 years ago
Can you make it available offline and then try to move it gavin something?
Nancy
Dropbox Staff
Hey gavin something, thanks for posting on our forum today.
Do you mind uploading a screenshot of the error message that you mention?
What if you try to create a copy of this archive within your local Dropbox folder first, and then copy this to another location on your computer? Does that result in the same error message?
Let me know when you've got more updates!
gavin something
2 years agoExplorer | Level 3
"What if you try to create a copy of this archive within your local Dropbox folder first, and then copy this to another location on your computer?"
Do you mean from the dropbox-only folder to a Dropbox folder that is then synced with my PC? Where & how can I do this on Dropbox? When I use windows explorer to copy I get the error.
- Walter2 years agoDropbox Staff
Hey gavin something, sorry to jump in here, but could you clarify if this zip file is available offline on your computer or online only?
- gavin something2 years agoExplorer | Level 3
Online only. Apart from the pc backup, I have some files archived in a separate folder on Dropbox only.
- Walter2 years agoDropbox Staff
Can you make it available offline and then try to move it gavin something?
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