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Forum Discussion
Taking back my computer's files from Dropbox.
Unaware of the consequences, in one click I uploaded all my computer files to Dropbox. I want them out of Dropbox without deleting them from my computer. Forum answers linked me to unhelpful instructions to first "turn off computer backup" I tried to follow. When I 1-click Dropbox on my system tray, I get my Windows File Explorer with a dropbox folder. There is no 2-profile picture or initials, 3-Preferences, 4-backups, etc. to complete the instructions. I thought I must have missed something in the app download, so I did it again. I now have two Dropbox icons in File Explorer to see all my PC files held hostage by Dropbox. I can't complete instructions if I can't get past square one. I don't want to store or share everything on Dropbox. I want to remove them with my files still intact on my computer. This is too much needless drama.
- Jay
Dropbox Staff
Jay,
Thank you ever so much! As you described so well, I found the little Dropbox icon under hidden icons near my clock on the task bar at the bottom of my computer. Then I was able to follow the instruction I printed "To turn off computer backup" from your help files. I clicked on my initials in the top right corner, clicked Prefereces, Backups, Manage Backups, unchecked My PC, clicked Save and chose Keep content in folders on this PC/Mac. I clicked Stop Backup and Close. My mistake was undone.
My files are now belong ONLY to my PC and I can choose only what I want to keep on the Dropbox cloud, like my photos (as soon as I figure out how to do that).
Newbees and old people need to see the picture. You gave me that. I'm in your debt.
Hi
I have uninstall drop box from my pc. But when I save files it still showed me the dropbox folder but there is nothing inside.
When i click right of my folder, and click properties it showed C:\Users\Owner\Dropboxes (Old)\My PC (HP)\Desktop.
When I click on windows/user/owner, i still see folder dropboxes (old) but when i open it is empty?
I dont want to save files to dropbox and want to get out of it completely and dont want to loose my files.
Joseph (babajoeboy)- JayHi babajoeboy, if you've uninstalled the app already, could you try the steps in this post to see if they help?
Dropbox seems to have hijacked my computer and is controlling backup. I don't want to do this an simply want to use it for occasional use to transfer and receive large files. I'm told I'm out of space but don't know how free up space and stop cloud backup.
