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Forum Discussion
Stuck
5 years agoHelpful | Level 5
Taking back my computer's files from Dropbox.
Unaware of the consequences, in one click I uploaded all my computer files to Dropbox. I want them out of Dropbox without deleting them from my computer. Forum answers linked me to unhelpful instruct...
- 5 years ago
Hi Stuck, thanks for joining the Community!
Are you certain that you're clicking the Dropbox icon near the clock on your machine? You can see where the icon is supposed to be on this page.
A single click should open the app, whereas a doubleclick will open the Dropbox folder.
Keep me posted!
Jay
Dropbox Staff
Hi Stuck, thanks for joining the Community!
Are you certain that you're clicking the Dropbox icon near the clock on your machine? You can see where the icon is supposed to be on this page.
A single click should open the app, whereas a doubleclick will open the Dropbox folder.
Keep me posted!
Stuck
5 years agoHelpful | Level 5
Jay,
Thank you ever so much! As you described so well, I found the little Dropbox icon under hidden icons near my clock on the task bar at the bottom of my computer. Then I was able to follow the instruction I printed "To turn off computer backup" from your help files. I clicked on my initials in the top right corner, clicked Prefereces, Backups, Manage Backups, unchecked My PC, clicked Save and chose Keep content in folders on this PC/Mac. I clicked Stop Backup and Close. My mistake was undone.
My files are now belong ONLY to my PC and I can choose only what I want to keep on the Dropbox cloud, like my photos (as soon as I figure out how to do that).
Newbees and old people need to see the picture. You gave me that. I'm in your debt.
- jimpur4 years agoExplorer | Level 4
Stuck - thank you fellow user for describing in detail the steps you took starting with hidden items on the task bar. That was the Dropbox "secret handshake" that I hadn't located. From there following your other prompts it was simple to disable backup.
When I installed Dropbox a few days ago I don't think I selected "full compter backup" as I definitely don't want it. I think it is on by default to promote out of space upgrades.
- Stuck4 years agoHelpful | Level 5Jimpur - You're so kind. I never imagined I would be anyone's computer stuff answer guy, ;) You had to have jumped through a lot of hoops to find my post. It shouldn't be this hard to find answers, right. I expect a genie in a jar to fix my mistakes. I agree with your assessment of how we got in this mess. Now breath, just breath.
- naturedr4 years agoNew member | Level 2
Your post was helpful but how absolutely ridiculous is it that I am having to search for answers on this forum and read through your answers to get to the icon hidden over by the clock- BUT that is still not solving my issue of what folder is backed up, as the preferences still only bring me to the 3 options of backing up my computer, desktop or documents- if I click on documents it wants to start backing up my entire 400 gig documents-
where is the option to just back up one folder in my documents?
where is the option that shows me that these folders stay on my computer no matter what (I do not want any deleting going on from dropbox to my computer)
Right clicking on the folder is an option to 'back up to dropbox' however that only opens the same vicous loop bringing me to the all or nothing option to backup all of my documents.
This is so absolutely ridiculous and infuriating- I run a business. I am a smart teck savy person, so I thought until spending the last 45 min here...! Thanks all!
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