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mattba's avatar
mattba
Explorer | Level 3
2 years ago

Pixelated video

I uploaded a 21-MB mp4. Dropbox says the resulting file is the same size as the original. However, the file has an unacceptable resolution when viewing in Dropbox (or when using a link). Lots of pixe...
  • Rich's avatar
    2 years ago

    mattba wrote:

    I uploaded a 21-MB mp4. Dropbox says the resulting file is the same size as the original. However, the file has an unacceptable resolution when viewing in Dropbox (or when using a link). Lots of pixelation. Is there a way to prevent this?


    When viewing a video on the Dropbox website you're actually looking at a transcoded preview of the original. To view the video in its original resolution it must be downloaded to a device and played locally.

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