You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

nexon's avatar
nexon
Explorer | Level 3
12 months ago

PDF not displayed in Dropbox Paper if the preview is compressed

Hi Team,   I'm using Dropbox Paper. I have a few PDF's in paper. The preview of the PDF's work but if it is compressed and you want to click on it to view it, this error occurs: "www....
Dropbox Paper
Error Messages
Preview
Web
jparke's avatar
jparke
Explorer | Level 3

Good morning @walter - yes we would appreciate your support on this. Please send me an email (I am admin on our account). Thank you

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Sure thing jparke - you've got :envelope: 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!