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Forum Discussion

nexon's avatar
nexon
Explorer | Level 3
12 months ago

PDF not displayed in Dropbox Paper if the preview is compressed

Hi Team,   I'm using Dropbox Paper. I have a few PDF's in paper. The preview of the PDF's work but if it is compressed and you want to click on it to view it, this error occurs: "www....
Dropbox Paper
Error Messages
Preview
Web
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey jparke - sorry to hear about this.

 

Would it be OK if we sent you an email to have a further look internally? 

jparke's avatar
jparke
Explorer | Level 3
10 months ago

Good morning @walter - yes we would appreciate your support on this. Please send me an email (I am admin on our account). Thank you

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Sure thing jparke - you've got :envelope: 

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