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chopchop's avatar
chopchop
New member | Level 2
3 years ago

Missing desktop files after deleting dropbox

Hi  a while ago (6 months ago) I downloaded DropBox app and checked syncing with my personal Desktop files (although I think I disabled that immediately). It synced, but because I was using free ver...
  • Walter's avatar
    3 years ago

    Hi chopchop, sorry to hear about this. 

    It sounds like you enabled the computer backup feature at some point. 

    If that's the case, you can find the steps to disable it here

    As per your missing files, do you see any signs of them in your deleted files page or the events page?

    If not, they never made it to our servers, so you may need to be looking for them locally on your device, be it in their original locations or your trash can. You could also try enabling hidden files to show in Finder to see if you can find any of them that way.

    Keep me posted anyhow!

     

    Mod note: updated links in post [last update 2023]

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