I can't preview Excel files (".xlsx files are supported but something went wrong.")

Question

Why can I no longer open Excel files stored in Dropbox? This is the message I get: .xlsx files are

MarcyHotz · Answer

Sorry, not sure why this did not complete.&nbsp; ".xlsx files are supported but something went wrong."

Mark · Answer

Have a try and clearing your cache and cookies and try again 🙂

MarcyHotz · Answer

I found a drop-down that says, "Open in....Excel for web or Excel.&nbsp; This works for me. This was user ignorance.&nbsp; I am good now.&nbsp; Seriously appreciate your prompt responses.&nbsp; I'm feeling much better about Dropbox now.

Mark · Answer

MarcyHotz&nbsp;wrote:
This is the message I get: .xlsx files are

are.....? what exactly?

MarcyHotz · Answer

I cleared cache and cookies and still get the same message.&nbsp;.xlsx files are supported but something went wrong.

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I can't preview Excel files (".xlsx files are supported but something went wrong.")

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