How do I disable or remove capture?

Was a reply ever given to Jessica that included how to completely remove the capture to dropbox feature? I want it gone and I cannot seem to remove it no matter what I do. Please do not tell me how to "fix" it so it works properly. I want to REMOVE the feature so that I can screenshot and paste the old-fashioned way that worked for me for years.

Hey Cat_CO-OP, thanks for posting on our forum today. 

Here is how to do it:

1. Make sure the Dropbox desktop application is installed and open on your computer.
2. Open your Dropbox desktop app preferences.
3. Click the Backups tab.
4. Uncheck the box next to Save screenshots and screen recordings to your Dropbox.

Hey Niki, hope you’re doing well!

If you try to install the Dropbox Capture app again on your device, do you get an error that it’s already installed perhaps? 

It sounds like it hasn’t been removed from your device, so I’d like to see what’s going on.

Not sure but the problem I highlighted originally is back.I'm not sure it was fully understood though.

We've managed to bypass the issue by moving the dev team to Loom instead of Dropbox, but some of the team don't have Loom so still hoping this gets resolved.

When we take a screen shot on a Mac using Command + Shift + 4, you drag a box, you get a link, however the link previously was a dropbox link instead of Capture.

Here is an example https://capture.dropbox.com/70II7kHGHSadcTwF, you see this link can't be embedded even in your editor. your editor here complains it's not a complete URL.

Previously it would create a link to Dropbox with a dl=0, we'd change the dl=1 and it would directly load the image in an editor like this.

Do you know if this is a problem, or have you disabled the URL's for dropbox images completely now? Off course I can take a screenshot and drag the image from my desktop to the box, bypassing Dropbox completely, but previously it used to upload it (it still does upload it!) and create a link to the dropbox file in my copy/paste buffer, which I'd then just paste into the editor image url box. Now that link I've put in this message here can't be used in the same way.

I use this feature too, but since the last update it works again in e.g. Google Mail - just add "?raw=1" to the link:

https://capture.dropbox.com/70II7kHGHSadcTwF?raw=1

But you are right, it does not work here at dropbox where I get the same error as you when I try to insert an image with the parameter:

https://capture.dropbox.com/b5o4xDgcyLUNjGiI

Thanks it seems raw=1 solves the trick on the new Capture links.

Tushar

Great to hear. The dl=1 works now for Capture links. Thank you so much you all for the feedback!

I have been having a similer issue i cannot disable capture from my laptop been trying for months it is driving me insane as I used screenshots all the time at work and it was so easy  this capture is a nigthmare! Your suport suggested I get rid of all my drop box and upload it again  this is not feasible! just want to get rid of capture from my laptop. I cannot find it in any apps or programms because I have already uninstalledd it?? I use microsoft on windows 11, please advice?

Sorry to see you're having trouble, gurumakeupemporium.

Have you tried Nancy's steps here?

Hi, I did just try that there wasnt a box sayign screenshots & recordings just screenshots however capture is still overriding the ability to just take a screenshot!!??

Also not sure what your point was here as I want to save screenshots to drop box automatically but it doesnt anymore and I just keep getting the option to use capture which is  boring and tiem consuming when i just wnat to take a screenshot and ti to automatically save to my dropbox screenshto folders ..its working for all my colleagues just must have stupidly made an update to add capture to my computer and cannot get rid of it??

hopefully you have more advice,

many thanks,

Niki