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Forum Discussion
dancedevotee
4 months agoExplorer | Level 4
Error Message and my account is frozen
I've been unable to access my files for 4 days. I have no idea what prompted this. Unusable at this point and I've been with Dropbox for decades. Help?
- 4 months ago
Hi there dancedevotee - thanks for bringing this to our attention.
Have you tried clearing your browser's cache, or even using another browser to see if you still get the same results?
If not, please give it a go and let me know if you get the same error.
Walter
4 months agoDropbox Staff
Hi there dancedevotee - thanks for bringing this to our attention.
Have you tried clearing your browser's cache, or even using another browser to see if you still get the same results?
If not, please give it a go and let me know if you get the same error.
- dancedevotee4 months agoExplorer | Level 4
Yay - thank you! 😀
- Walter4 months agoDropbox Staff
No worries dancedevotee - I'm glad to hear it's sorted now.
See you around the Community and take care!
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